Pieces is full of hardworking and bright individuals dedicated to fulfilling our mission of advancing health and wellbeing. We're kicking off a new series to introduce you to the amazing individuals working at Pieces. This month we're excited to introduce you to Nic deVoogd our Director of Account Management!
Describe your role at Pieces
I oversee the team responsible for managing relationships between Pieces and our community clients, from the implementation phase through the life of the contracts.
How long have you been with Pieces and what were you doing prior to joining?
I've been with Pieces just over 2 years and prior I spent nearly 7 years managing federal subsidized housing and veteran service programs in North Texas. Prior to that, I spent several years working with sports organizations at the professional and amateur levels.
What’s your favorite part of your job?
Working with our clients to find ways to help fulfill their missions more effectively. I'm fortunate to be surrounded by a team who are driven to make our clients successful. It's great to see and hear about the multiple ways Pieces impacts various communities.
What inspires you?
I'm inspired by our clients who are serving people in need. Whether it's in a hospital setting or a local shelter, our clients need Pieces to provide reliable solutions and to adapt to the changing work environment. I'm fortunate to be in a position to help guide those conversations and see the results of all our hard work.
What’s an accomplishment you are most proud of?
At Pieces, I'm proud to be involved with enhancing our resource directory and supporting the creation of Pieces Guide's publicly available social service directory. This new tool helps individuals find and navigate current and relevant resources in the community from a mobile device or computer. Our goal is to alleviate the resource strain at organizations and provide a platform for individuals to 'self-serve' and find information on programs from their homes.
What’s the best career lesson you’ve learned so far?
Embrace change, surround yourself with people smarter than you, and be quick to learn from mistakes.
What do you do in your free time?
I spend time on house renovations, improving my mechanic skills, keeping active outside, and looking for new places to travel.
What’s something most people don’t know about you?
I've lived in 7 countries and have passports for 3 nationalities.